Following up on Mike’s previous post about Google Buzz, I totally get the furor about it. The service definitely needs work, and Google has definitely made a whole lot of big mistakes.
But hey, it’s new. That’s the downside of a service being released by such a huge, publicly visible company. Twitter and Facebook were NOT famous when they were released. They weren’t globally famous for years after they were founded. They had plenty of time to make changes, fixes, and tweaks based on quiet user feedback. Google Buzz had the disadvantage of going very public, very quickly. It wasn’t finished. And it got slammed. Now I wonder whether Google will have enough time to fix it and realize its potential before it gets laughed out of existence.
I think it would be nice if Buzz went back to beta. Google definitely needs more time to tweak it, and they need a setting to get real constructive criticism instead of media snarking. I still think the service has a lot of potential. I like Pete Cashmore’s take on it. If you insist on using an analogy to define Buzz, try this one. Think of Facebook as the local bar, where you go to hang out with your friends, play some games, and just shoot the breeze. Think of Twitter as the village square where you get all the news and have public conversations. It’s a public forum. Then you have Buzz, which SHOULD eventually become a place to focus detailed conversations on IDEAS. Not news, not people, not “what are you doing” or those awesome photos you took on your trip to Cabo this spring, man. It’s a platform to talk about content and have major brainstorming sessions about concepts and projects.
If Facebook is the local bar and Twitter is the town square, Google Buzz (I hope) will be the local college campus.
I’ve said before that I like Google Wave as a productivity tool–an easy way to keep work projects neat, tidy, and collaborative at the office. I don’t find much utility for connecting with friends about random things. It’s a business thing, and I like it that way. I think Buzz will end up being sort of similar in market, although I hope more concept-oriented and less business-y.
If it lasts that long.

